Help Desk TechnicianWe are looking for a competent Help desk technician to provide fast and useful technical assistance on computer systems. You will answer queries on basic technical issues and offer advice to solve them.An excellent Help desk technician must have good technical knowledge and be able to communicate effectively to understand the problem and explain its solution. They must also be customer-oriented and patient to deal with difficult customers.The goal is to create value for clients that will help preserve the company’s reputation and business.Responsibilities:Serve as the first point of contact for customers seeking technical assistance over the phone or emailPerform remote troubleshooting through diagnostic techniques and pertinent questionsDetermine the best solution based on the issue and details provided by customersWalk the customer through the problem-solving processDirect unresolved issues to the next level of support personnelProvide accurate information on IT products or servicesRecord events and problems and their resolution in logsFollow-up and update customer status and informationPass on any feedback or suggestions by customers to the appropriate internal teamIdentify and suggest possible improvements on proceduresRequirements/Qualifications:Proven experience as a help desk technician or other customer support roleTech savvy with working knowledge of Laptops PC (include printer), network and security software (NASCA, ESCORT, Anti-Virus etc)Good understanding of computer systems, mobile devices and other tech productsAble to install and configure Laptops, PC's and Desktops, Printers and peripheralsAbility to diagnose and resolve basic technical issuesComputer skills must include: Microsoft Office Suite, SAP GUIInstall and repair Laptop PC, PrintersExperience with LAN and Cabling1~4 years’ experience working in helpdesk area with break/fix experience and/or with related education/trainingBut entry level is applicable.
DescriptionPosition at Pilgrim'sLive Operations CoordinatorAt Pilgrims, Safety Is A Condition, which means the safety of our team members comes first - always.We have implemented safety measures to prevent the spread of COVID-19. We are working to ensure social distancing...
...Beneficios: ~401(k)~401(k) matching ~ Dental insurance ~ Health insurance ~ Paid time off ~ Paid training ~ Tuition reimbursement ~ Vision insurance Preguntas de la solicitud: Ha trabajado anteriormente para un Socio de Servicios de Entrega (DSP...
...Description Position at JBS USA Billing Coordinator Purpose and Scope/General Summary: We are seeking a Billing Coordinator to join the Imperial Wagyu Beef Team within JBS Beef USA. This role provides essential support to the Wagyu cattle procurement...
...and produces the highest quality part possible. Work with manufacturing team members, managers, and engineers to identify and implement... ...Associates degree (A.A.) in a technical field, preferably in plastics, machining or equipment fabrication plus a minimum of two...
A leading wellness company in Fargo, ND is seeking health professionals to participate in corporate wellness screenings and vaccination events. The ideal candidate will possess a reliable form of transportation, demonstrate strong customer service skills, and have a professional...